If your order has arrived damaged/defective, or if you've received the wrong item(s), please contact us within 72 hours of receipt so that we can make arrangements for replacement.

All other returns/exchanges must be made within 30 days of your order date. Please note that international orders are not eligible for return/exchange.

To be eligible for a return/exchange, your item(s) must be unused, unworn (if applicable), and in the same condition that you received it. It must also be in the original packaging.

The following items are not eligible for returns/exchanges:

E-Gift Cards
Paleoscape Canvases
Signature Gift Boxes
Greeting Cards
X-Ray Cards
Collectible Stickers
Any/all items marked "Final Sale" or equivalent

Eligible items may be returned for exchange or store credit only. To submit a request for a return/exchange, please send us an e-mail at orders@permia.com or use our contact form.

Once a return/exchange has been authorized, please mail your eligible item(s) to:

Permia LLC
3000 Town Ctr Ste 530
Southfield, Michigan USA 48075

Unless otherwise indicated, you will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a store credit, the cost of shipping will be deducted from your credit.

Returns/exchanges typically are processed within 3-5 business days after receipt of your return shipment.

Please use a trackable shipping method when returning item(s) to us, and we strongly suggest purchasing shipping insurance if the value of your item(s) exceeds the standard coverage of the shipping method you have chosen. We cannot guarantee that we will receive your returned item.